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Therapy Without the Filter Counselling Service
Controller: Jemma Ham
Email: therapywithoutthefilter@gmail.com
Last updated: 1 September 2025

By using this website or engaging in counselling services with Therapy Without the Filter, you agree to the following terms and conditions.

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1. About This Service

• Therapy Without the Filter is an independent counselling practice run by Jemma Ham, a registered member of the BACP.

• Counselling is offered to adults aged 18+ via secure online video or telephone.

• This website provides information about the service, but does not provide therapy, crisis support, or medical advice.

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2. Use of the Website

• The content on this site is for general information only and should not be considered a substitute for professional counselling or medical treatment.

• I do my best to ensure the information is accurate and up-to-date, but I make no guarantees.

• Links to external websites are provided for convenience only; I am not responsible for their content or privacy practices.

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3. Counselling Agreement

• Counselling sessions are provided in line with a written Therapy Agreement, which you will receive before starting therapy.

• This covers confidentiality, fees, cancellations, safeguarding, and other important matters.

• Your agreement to begin counselling confirms your acceptance of those terms.

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4. Fees & Payment

• Current fees will be discussed before therapy begins.

• Payment is required by [bank transfer/other method] unless otherwise agreed.

• Cancellations or missed sessions are subject to the cancellation policy outlined in the Therapy Agreement.

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5. Confidentiality

• Information you share in counselling is treated as confidential, with certain exceptions (e.g., risk of harm, legal obligations, safeguarding).

• More detail is available in the Privacy Policy and Therapy Agreement.

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6. Limitation of Liability

• While counselling can be helpful, no outcomes can be guaranteed.

• Therapy Without the Filter and Jemma Ham are not liable for any direct, indirect, or consequential damages arising from use of this website or counselling services, except where required by law.

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7. Intellectual Property

• All content on this website (text, graphics, branding) belongs to Therapy Without the Filter unless otherwise stated.

• You may not reproduce or use this content without permission.

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8. Privacy & Data Protection

• Your personal data is handled according to the Privacy Policy, available on this website.

• By using this website or engaging in therapy, you agree to this policy.

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9. Changes to Terms

• These Terms and Conditions may be updated from time to time.

• The most recent version will always be published on this page with the updated date.

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10. Contact

If you have any questions about these Terms and Conditions, please contact:
📧 therapywithoutthefilter@gmail.com